Customer Account Manager

Company

Description

Work is primarily performed indoors within an office setting, with occasional exposure to the shop floor.
The worker may perform tasks on or around moving equipment and is occasionally exposed to moving
mechanical parts, fumes, or airborne particles. The physical requirements of this position include the
ability to lift, carry, push/pull up to 25 lbs, bend/stoop, twist, handle/grasp, and reach. Normal to
correctable vision is required, and safety eyewear must always be worn while on the shop floor. Effective
communication with co-workers and supervisors is essential. We are committed to providing reasonable
accommodations to qualified individuals with disabilities in accordance with the Americans with
Disabilities Act (ADA). If you require an accommodation to perform the essential functions of this
position, please notify us so that we can discuss your needs and explore potential accommodations.

Skills

Experience:
o At least 5 years of experience in customer account management, preferably in
manufacturing, injection molding, or a related industry.
o Experience working with cross-functional teams, including production, purchasing, and
engineering departments.
o Proven track record of managing customer relationships and meeting customer
expectations.
• Communication Skills:
o Strong verbal and written communication skills, with the ability to interact effectively with
customers, vendors, and internal teams.
• Organizational Skills:
o Strong time management and organizational skills, with the ability to prioritize tasks and
meet deadlines in a fast-paced environment.
o Ability to manage multiple accounts and projects simultaneously while maintaining
attention to detail.
• Customer Service Orientation:
o Strong customer-focused mindset with the ability to maintain a high level of satisfaction
and build lasting relationships.
o Ability to remain calm and solution-oriented under pressure.
• Computer Skills:
o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
o Familiarity with CRM (Customer-Relationship-Management) software or other business
management tools.

Days / Hours

At least an 8-hour shift

Pay Range & Benefits

Health Insurance
PTO
Free Health Clinic on sight

How to Apply

Urgency of Position

This position is an immediate need, and we are looking to fill it as soon as possible.

Apply Online